Women's Striped Short Sleeve T-Shirt – Casual Round Neck Knit Top

• Color: White Striped, Green Striped 

• Size: S-2XL

• Pattern Type: Striped

• Sleeve Type: Regular Sleeve

• Sleeve Length: Short Sleeve

• Neckline: Round Neck

• Length: Regular

• Fit Type: Regular Fit

• Style: Casual

• Lined for Added Warmth: No

• Body: Unlined

• Pockets: No

• Material: Knitted Fabric

• Composition: 95% Polyester, 5% Elastane

• Fabric Elasticity: Slight Stretch

• Care Instructions: Machine wash or professional dry clean.

Thank you for visiting and shopping at Pump Pump. The following terms and conditions constitute our formal Shipping Policy for all domestic orders placed within the United States.

1. Shipping Destinations & Territories

We currently specialize in and strictly limit our shipping services to addresses within the 50 United States. Please note that we do not ship to international destinations, U.S. territories (such as Puerto Rico, Guam, or the U.S. Virgin Islands), P.O. Boxes, or APO/FPO/DPO military addresses at this time to guarantee optimal delivery security and carrier efficiency.

2. Order Processing, Cutoff, and Transit Timelines

To ensure total transparency and alignment with advertising network requirements (including Google Merchant Center), our delivery schedule is strictly structured around standard operational metrics:

• Order Cutoff Time: 5:00 PM (Central Standard Time - CST), Monday through Saturday. Orders received after this time will begin processing on the following business day.

• Order Handling Time: 1 to 2 business days (Mon–Fri). This period encompasses order verification, quality checks, sorting, and packaging.

• Transit Time: 4 to 6 business days (Mon–Fri). This is the duration from when the package leaves our facility until it is successfully delivered by our carrier network to your doorstep.

3. Shipping Rates & Carrier Options

4. Shipment Confirmation & Order Tracking

Once your fashion item has been packed and handed over to our carrier, an automated Shipment Confirmation email containing your unique tracking number(s) will be issued instantly to your registered email address. The tracking link will typically become fully active and display logistical movement within 24 to 48 hours of dispatch.

5. Lost, Misdelivered, or Damaged Packages

• Damaged Items: Pump Pump is dedicated to ensuring your apparel arrives in pristine condition. If you receive an item damaged during transit, please photograph the external packaging and interior contents immediately and contact our support desk within 48 hours of delivery to initiate an insurance replacement.

• Address Accuracy: Please audit your delivery address information carefully prior to checkout. Pump Pump cannot be held legally or financially liable for packages that are misdelivered, lost, or returned to sender due to incorrect, incomplete, or invalid address forms provided by the buyer.

6. Customer Service Support & Contact Channels

For any questions regarding order status, logistics exceptions, or shipping modifications, please interact with our localized support team using the verified channels listed below:

• Address: 2089 W Oaklawn Rd, Pleasanton, TX 78064, United States

• Email: support@pumppump.store

• Support Service Hours: Monday – Saturday: 9:00 AM – 5:00 PM (Central Standard Time, CST).

At Pump Pump, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with a straightforward return and refund process.

1. Return Window

We offer a 30-day return policy, which means you have thirty (30) days from the date you received your item to request a formal return. Requests submitted after this 30-day window will unfortunately not be eligible for a refund or exchange.

2. Return Eligibility & Apparel Conditions

To ensure a successful return, your fashion items must be sent back in their original operational state. To be eligible for a return, the product must meet the following criteria:

• The item must be unworn, unwashed, unaltered, and completely free of stains, odors (including perfume or smoke), or pet hair.

• All original product tags, labels, and packaging must be intact and securely attached.

• Proof of purchase (such as your order confirmation email or invoice number) must be included.

⚠️ Non-Returnable Items: For hygienic and safety reasons, certain items such as underwear, bodysuits, swimwear, pierced jewelry, and clearance/sale items are considered Final Sale and cannot be returned or refunded.

3. How to Initiate a Return

Please do not send your purchase back to the manufacturer or to our physical address without prior authorization. To start a return, please follow these steps:

1. Contact our customer support team via email at support@pumppump.store with your Order Number and the specific reason for the return.

2. Our team will review your request within 24–48 hours. If your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on where and how to ship your package.

3. Pack the item securely and mail it back to our designated facility. Please note: Customers are responsible for paying their own return shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item).

4. Refund Processing & Timelines

Once your return package is received at our facility, it will undergo a thorough quality inspection:

• We will send you an email notification confirming that we have received your returned item and will status whether your refund has been approved or rejected based on its condition.

• If approved, your refund will be processed automatically and credited back to your original method of payment (Credit Card, PayPal, Stripe, etc.) within 5 to 7 business days.

• Note: Your banking institution or credit card issuer may require additional processing time to post the transaction to your account.

5. Exchanges

The fastest way to ensure you get the size, color, or style you want is to return the item you have. Once the return is accepted, you can make a separate, new purchase for the correct item on our storefront.

6. Defective, Damaged, or Wrong Items

Please inspect your order immediately upon arrival. If the item is defective, structurally damaged, or if you received the wrong product, please contact us at support@pumppump.store within 48 hours of delivery. Include clear photographs of the fault so we can evaluate the issue and correct it immediately via priority replacement or full refund.

7. Customer Support Contact

If you have any questions or require further clarification regarding our return and refund workflow, please contact us:

• Address: 2089 W Oaklawn Rd, Pleasanton, TX 78064, United States.

• Email: support@pumppump.store.

• Support Service Hours: Monday – Saturday: 9:00 AM – 5:00 PM (Central Standard Time, CST).